CopyPro Earns Savin/Ricoh Service Excellence Dealership Certification

December 18, 2017 Published by

        GREENVILLE, NC (December 18, 2017) – CopyPro was recently honored as a Savin/Ricoh Service Excellence Certified Dealership for outstanding service and support for their product line. This designation is a formal recognition of CopyPro’s superior service, dedication, and performance. To receive this degree of excellence, dealers must demonstrate outstanding service and support to its customers, as well as exceed the manufacturers’ requirements for service excellence. Dealers are chosen based on high scores in categories such as customer satisfaction and service organization structure. Savin/Ricoh awarded the CopyPro Service team with their 5th RFG Circle of Excellence award.... View Article

CopyPro’s Rogers Earns Savin/Ricoh’s “Prestige” Certification

December 11, 2017 Published by

GREENVILLE, NC (December 11, 2017) – CopyPro is proud to announce that Bill Rogers, CopyPro Corporate Trainer, has earned Savin/Ricoh’s “Prestige” Certification. This achievement is the highest level of attainment for service engineers within Ricoh’s RFG Circle of Excellence program. The “Prestige” Service Excellence Program has been designed to recognize service engineers that are Professional, Resourceful, Exceptionally Skilled, Tactful, Innovative, Gifted and Experienced. The certification is obtained via successful completion of two levels of progressive on-line, time sensitive testing.  The designation of “Prestige” is available to all Ricoh-Savin-Lanier professionals certified by Ricoh at the time of the exam. Those service... View Article


December 4, 2017 Published by

GREENVILLE, NC (December 4, 2017) — CopyPro, Inc. is pleased to announce the return of Barry Knowles as Major Accounts Manager to the Greenville office. Barry has over 15 years of sales and customer service experience. He previously worked with CopyPro from 2002 through 2015 where he was part of the sales team. “We are delighted to welcome Barry back to CopyPro. We’re fortunate to have a person with his experience on our staff. He will be a tremendous asset to the sales team,” stated Jason Jones, CopyPro COO. Barry’s territory will consist of Pitt County. He is originally from... View Article


December 1, 2017 Published by

This month we will shine the employee spotlight on Valesecia Joyner. Valesecia began her tenure with CopyPro in December 2012, and has already accomplished much in her nearly five years as part of the CopyPro team.   She was hired as the receptionist and her impeccable customer service skills were immediately recognized.  For this reason, she was promoted into our Customer Support Team, placing service and supply calls and working with our technicians in getting to our customers as efficiently as possible. In 2014, Valesecia was recognized as our Administrative Employee of the Year. She was promoted to her current role,... View Article