CopyPro Earns Ricoh RFG Circle of Excellence Award
CopyPro was recently recognized as a Ricoh Circle of Excellence Certified Dealership, for outstanding service and support of the Ricoh product line, for the calendar year 2022. This is CopyPro’s 9th Circle of Excellence award.
The Circle of Excellence standing is earned by select Ricoh dealerships nationwide. To receive this degree of excellence, dealers must demonstrate outstanding service and support to its customers, as well as exceed the manufacturers’ requirements for service excellence. Dealers are chosen based on high scores in categories such as customer satisfaction and service organization structure.
“This certification was earned because of our thorough training programs, ability to manage productivity and efficiency, effective Help Desk program, and our continued dedication to improving customer satisfaction,” notes Debra Dennis, Vice President of Support Services.
CopyPro maintains equipment for clients in various industries, including health care, government, non-profit organizations, and all types of small business. This requires CopyPro to not only deliver exceptional service to Ricoh/Savin products, but also requires a dedicated stewardship of the customers and companies who rely on their office equipment daily to remain productive.
“I’m proud of our entire team’s commitment to quality customer service, from our technicians to our office staff and sales team, each one had a hand in CopyPro’s achievement,” states Jason Jones, CopyPro COO. “It is an honor to receive an award for serving our customers with dedication and passion, and to be listed among the most prestigious dealerships throughout the world.”