CopyPro Earns Pro-Tech Service Center Recognition
CopyPro recently earned the Konica Minolta Pro-Tech Service Award for their dedication and commitment to delivering excellent service.
The Pro-Tech program recognizes Konica Minolta dealers who demonstrate exceptional commitment to outstanding service of its award-winning imaging products including, but not limited to, copiers, printers, and software solutions. This award is a symbol of quality, and an assurance of the professional, reliable service, and maximum performance you will receive with your Konica Minolta office products.
“The Pro-Tech program is a rigorous process, and Konica Minolta recognizes and appreciates CopyPro’s commitment to superior customer support and satisfaction,” states Kevin Streuli, Vice President, Solutions Support Division, Konica Minolta.
Despite the program criteria being more challenging each year, as new products are released and training requirements adjusted, CopyPro has attained the Pro-Tech Service Award for 26 consecutive years. The rigid standards set forth by Konica Minolta are the very reason this award is such a strong symbol of competence and proficiency.
“I’d like to congratulate our team for this outstanding achievement. This award is a symbol of our commitment to excellence in customer service, and I’m very proud of our team,” says Debra Dennis, VP of Support Services.
CopyPro is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. The Pro-Tech Service standard is difficult to achieve, and the evaluation procedure is exhaustive. To be considered for this Award, each element of their operations was evaluated across a number of key parameters to ensure they are delivering the best customer and product support for their Konica Minolta devices. This includes management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
“CopyPro prides itself on building long-standing customer partnerships, and reliable services and products at the heart of our offering. To once again be chosen as a member of this prestigious group is indeed an honor,” states Jason Jones, CopyPro COO.